ironman refund policy

Ironman officials also confirmed that until an event is officially canceled or postponed, the standard non-COVID cancellation policy is still in place. Athlete check-in times vary by race but please note that race morning check-in is not offered at any event. Yes, many XC athletes will bring family members. Please check out the FAQs and Athlete Guide on the race homepage to find out if you are required to have a valid triathlon license or any additional documents. Otherwise, it will be required to purchase a one-day license on-site. Return and Refund Policy Last updated: August 18, 2020. For more information on IRONMAN pro membership, please go to https://www.ironman.com/pro-athletes. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator. How do I determine whether I should race as an age-group athlete or a professional? Ontario’s largest triathlon series, the Multisport Canada Triathlon Series, has announced it’s refund and deferral policy, along with the “decision dates” for each of the races in the series. This will be a full refund minus the 3% credit card transaction fee if a card was used to book the retreat. For this year Multisport Canada had already ordered all the race medals for the 2020 season by the time we published the story on March 17. Otherwise, it will be required to purchase a one-day license on-site. Find a Coach. If do, how much would I stand to lose should I end up not doing the race? Includes Structured Workouts. “I would strongly suggest that if an independent race or series of races were to lose a year of race revenue, they would be bankrupt,” Multisport Canada’s John Salt told us for a story we posted in March. If a waiting list is available, it can also be found under the “Register” tab of that race page. SELL In order to better assist you we will need a few more pieces of information. Once the withdrawal form has been completed, your request will be processed within 5 working days, you will then receive a conformation email. Programs. Refund Policy. Europe, Middle East & Africa. Details vary by global region, so please select the region where the race occurs, not where you live, for the accurate information. This will be a full refund minus the 3% credit card transaction fee if a card was used to book the retreat. “Ironman tells us they want us to be determined,” Blake says. *. http://www.nasports.com/mediacenter/refunds/refunds.php. Should you have to cancel your participation in this course, please be advised of the following terms and conditions: Course Refund Policy . One person said they were offered a $75 refund after paying $350 to register for a 70.3 triathlon. Length. Kelli Blake wasn’t going to accept that Ironman couldn’t give her a refund for her entry to Ironman 70.3 Musselman after the race was “postponed” to 2021. “Ninety per cent of all costs are due two to three months prior to an event; most of the products have been ordered, and services have been contracted,” Salt continued. When she kept pressing for a refund, he told her that he would put her in touch with the company’s legal department. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. In an emergency please call the emergency line (phone number can be found in the Athlete Guide). Athletes also had the opportunity to defer their entry to 2021. Ironman would certainly be in the same boat as other races, and presumably at an even bigger scale. Effective immediately, athletes have the option to purchase the Full Refund Plan during the registration process for a number of 2015 U.S. Ironman and Ironman 70.3 races giving them additional flexibility and will co-exist with the Partial Refund Policy (for Ironman and Ironman 70.3 events) and the Transfer Policy (for Ironman events only). However, until an event is officially canceled or postponed, Ironman confirmed the standard non-COVID cancellation policy would still be in place. Those specific policies vary from race to race, but typically mean an athlete can not transfer or defer without paying a fee or losing a portion of their entry fee, and an athlete can not get a refund unless they’ve purchased registration insurance. Multisport Canada announces Refund and Deferral Policy. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. Blake is hardly the only Ironman athlete who is frustrated with the company’s policies around “postponed” or “rescheduled” events. Printed document distribution will be eliminated. A Colorado woman was the lead plaintiff in a class-action lawsuit filed against Ironman and the World Triathlon Corporation in May. Per USAT regulations, competing in a sanctioned event without properly registering and paying for your entry is strictly prohibited, which includes both selling an entry to another party or purchasing an entry through a third part. Get the digital edition of Triathlon for your chosen platform: This field is for validation purposes and should be left unchanged. English: In light of the guidelines and restrictions as part of the updated executive order from the Governor of Puerto Rico, and in alignment with local officials, we regret to inform that 2021 IRONMAN 70.3 Puerto Rico triathlon cannot take place and will now return on March 20, 2022. No; only registered athletes are allowed into Athlete Check-In. Accommodations have been chosen based on the services they offer for athletes and their families. To complete the online registration process, athletes will need to enter their USAT annual license number or purchase a one-day license or annual license during online registration. What were they doing with the other 25 per cent? You can find the time and place for the check-in of your specific event in the Athlete Guide, found under the "Athletes" tab of that event's race page. Compex Elite vs Performance - which one to get? Overcome obstacles – all these different sayings and mantras they tell us to follow in order to be successful triathletes, because that’s how they make money. Not doing so may lead to incorrect registration information and account issues. Those policies remain in place, according to a spokesperson for Ironman, but “we are working with athletes, especially those with border and travel restrictions.”. Learn More about Structured Workouts. We want to ensure the very best experience for you, not only on race day, but throughout the weekend’s activities. You can read the policy here. Kelli Blake received a 75 per cent refund from the Multisport Triathlon Series for a race she had entered in that series this summer. The YMCA Ironman Challenge in a Month is on Tuesday December 1, 2020 to Thursday December 31, 2020. Some athletes are ready to take the company to court over its refund policy. Here’s how to go after your dreams with precision and purpose. To complete the online registration process, athletes will need to enter their USAT annual license number or purchase a one-day license or annual license during online registration. Looking for an expert to guide your athlete journey? If I am selected to participate within IRONMAN XC, can my family accompany me on the trip? Video Features. Most IRONMAN races open immediately after this year’s race occurs. Compex, anyone ? If you need a triathlon license, you have different options, depending on the specific rules for that race. As for Ironman, it doesn’t have a valid policy, or if it does, it’s keeping schtum. Ironman Refund Policy. The YMCA Ironman Challenge in a Month is on Tuesday December 1, 2020 to Thursday December 31, 2020. If a race is not yet open, the price will be published immediately prior to race open. If you booked a retreat with us and then found out you can't make it, we are happy to give refunds with at least 30 days notice prior to a retreat. That’s not acceptable.”. We will confirm your race entry and refund the Age Group entry in place. If you would like to compete on … No handshake/contact on the race podium. The second is the moral stance of the company to shoulder more of the burden, by offering the option of a partial refund, for example. Still have questions about this plan? Please visit. Please use the below link to request a refund for this event. Please open the event website of your specific race and go on the “Register” tab. Where can I find information about racing as a Physically Challenged or Hand Cycle Athlete? In some instances, this year’s specific schedule may not yet be finalized –  “As you know, this is purely a family business, there is no other investor behind us who can support us or provide us with additional funds,” race director Felix Walchshöfer says in a video posted on the Challenge Roth website. At some EMEA races, athletes will need to have a valid triathlon license in order to participate in the race. As noted by WTC, ‘the Full Refund Plan offers athletes additional flexibility, joining our existing Partial Refund Policy (for Ironman and Ironman 70.3 events) and Transfer Policy (for Ironman events only).’ For a fee of US$40 for Ironman 70.3 races and US$90 for Ironman races, athletes can purchase the Full Refund Plan at the time of race registration. All athletes MUST check-in during designated hours. The deferral policy for any race can be found on the "Register" tab under the "Registration Inforamtion" section of that race page. If an athlete is transferring from a lower priced race to a higher priced race, the athlete will be required to pay the difference in addition to the transfer fee. This is figured into entry income of the race, vs the cost of the race, most of which is "fixed" per race, not per athlete. Please visit http://www.usatriathlon.org/ for a complete set of the competitive rules. “However, the defendants have allegedly refused to provide a refund for cancelled events, forcing Class Members to participate in another event rescheduled later in 2020, re-register for a race in a different city for 2021 or defer their participation to 2021.”, “As a result of the postponement or cancellation, Defendants have not delivered the events for which Plaintiff and members of the class paid,” the Ironman Race 2020 class action lawsuit avers.”. Thank you for shopping at Ironman Arc Reactor. Please open the “Home” tab, on most race websites this information can be found below the “Athlete” tab. Blake would eventually end up on the phone with Keats McGonigal, Ironman’s Head of Operations for North America, who would offer her the opportunity to transfer her entry to a race in Canada either next year or the year after. Why do I need a one-day license and what does that cover. ROKA swimwear products including wetsuits, must be unused and in its original packaging … If you booked a retreat with us and then found out you can't make it, we are happy to give refunds with at least 30 days notice prior to a retreat. 05. These policies vary by global region. The transfer information for any race can be found on the "Register" tab of that race page. All those events were in the United States. She’s not the only Ironman athlete who feels that way. Can someone else pick up my packet? Changes to your registration information must be made through your active.com account. REFUNDS AND EXCHANGE POLICY FORM Thank you for shopping with Ironmanstore.com! In May a suit was filed against Ironman and Competitor Group “for not providing refunds during COVID-19,” according to the Top Class Actions website. BMC (Time Machine) Official BMC Time Machine Owners Thread; New BMC Tri/TT bike photo This plan is protected by our Refund Policy and may, with the author's approval, be exchanged for a plan of equal value from the same author. You must check in and pick up your race packet during designated check-in hours. Do you want tomato soup? Refund Policy. Judge rules IRONMAN's "No refunds" policy to be lawful. Ironman canceled events: Total refund or free election options. The information listed above only applies to Triathlons. The latest update from Ironman can be found here. No questions asked, full refund. Salt pointed out that many race costs are spent months in advance. Structured Workouts automatically sync with compatible devices and guide you through workouts in real time. For North American and Asian events Ironman doesn’t offer refunds, but does offer transfers to other races when available. When does registration open for a race, what is the entry fee and is there a waiting list for a race once it's sold out? Includes Structured Workouts . Otherwise you will be in the Age Group category determined by your birth date. We understand things come up and life happens. The request by an athlete to participate in any IRONMAN or IRONMAN 70.3 event in accordance with these Policies must be made expressly by the athlete to the IRONMAN Global Medical Advisory Board no less than sixty (60) days prior to the race(s) in which the athlete wishes to compete. The item(s) must be in their original condition with Tags attached. This plan is protected by our Refund Policy and may, with the author's approval, be exchanged for a plan of equal value from the same author. If you have checked your race policy and would like to request a withdrawal, please click "Contact Us" to submit your request. She had entered the Musselman event because it would be a great way to celebrate her 60th birthday in July. IRONMAN. Electrical Muscle Stimulators. Ironman … Multisport Canada announces Refund and Deferral Policy. We have asked. 112-Mile Bike, 26.2-Mile Run. REFUNDS AND EXCHANGE POLICY FORM Thank you for shopping with Ironmanstore.com! All cancellations must be submitted in writing either via USPS, fax or e-mail; Refund process can take 3 to 4 weeks; A full refund, less a $100 fee applies for all cancellations received prior to 9/1/2021; After this date, all fees are nonrefundable If you need to withdraw from one of our EMEA races you need to fill in the withdrawal form on our website. Ironman has remained firm on these policies, unlike events in the Challenge-Family series that have been cancelled this year. Please make sure to specify the changes you need made so we can successfully make the changes. Bring your license/documents and photo identification to the on-spot registration in order to receive your starter kit. Alison Freeman: USAT Level II Endurance, IRONMAN®, & TrainingPeaks Level 2 Certified Triathlon Coach. Ironman practically never says that an event is “cancelled” – on the Ironman COVID-19 update page the word appears exactly twice, for Ironman Maceiό Alagoas and Ironman Rio de Janeiro. Please make your travel plans accordingly. Still have questions about this plan? Petition to Andrew Messick. Blake is nothing if not persistent. Below "Register" you can find the “Transfer/Withdrawal” page. Professionals must hold a valid professional/elite card or a letter from their country’s federation. PLEASE CONTACT CUSTOMER SERVICE … I don’t want tomatoes. The Florida judge ruled that the “no refund” clause athletes agree to when registering for a race was clear and fair. How to Set Goals that Work; By Jennifer Ward 01/02/2021, 12:15pm EST ; Don’t just drift into 2021. If anyone embodies the Ironman philosophy of “Anything is Possible” it is the 59-year-old from Wasaga Beach, Ont. 112-Mile Bike, 26.2-Mile Run. A class-action lawsuit was filed against Ironman and the World Triathlon Corporation in May over refunds for events canceled due to COVID-19. After doing her first triathlon in 2007, she’s done 43 events in total, including full-distance Ironman races in Mont-Tremblant and Muskoka. Please keep in mind that there will be around 3% - 5% packages will get shipments problems such as broken during shipment, wrong items sent, items not as described, wrong shipping/un-deliverable address, dishonest claims, lost by post office. We understand things come up and life happens. 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