The company has also built 20 new facilities and enlisted 14 additional aircraft for the peak of the holiday season on top of the about 500 leased and owned aircraft in the UPS worldwide fleet, according to a press release. “The packages are up to the ceiling” in Philadelphia, local American Postal Workers Union president Nick Casselli told CNN. USPS refused to release any statistics to CNN — on mail volume or employee coronavirus quarantine rates — but APWU National president Mark Dimondstein confirmed to CNN that there are now upwards of 18,750 USPS employees across the US on the quarantine list every day. Sunday delivery service began last month in select areas with high delivery volumes, though the USPS already delivered packages on that day in most major cities, officials said. Deaths A historic amount of packages and rising employee Covid-19 rates are causing significant backlogs at US Postal Service processing facilities before Christmas. Alert: USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. Daily News & Weather Updates There are now fewer employees to run the machines to process the tsunami of mail and packages. But the size and scope of the current backlogs are reminiscent of the major mail delays that occurred in July and August after Postmaster General Louis DeJoy enacted transformative policy changes at the USPS. Tweet. Dimondstein, the APWU president, says this shows how critical the public mail system is to the country.        Testing locations        Resources Download [193.43 KB] Source: USPS. All the shopping and shipping Americans have done in the last few weeks has inundated the system with what the USPS says is a “historic volume” of mail and packages. Yet according to the well-respected firm ShipMatrix , 94.7 percent of USPS parcels were delivered on time during the week of December 20 to 26, versus 63.87 percent of first-class mail. In certain places, mail carriers will make deliveries on Christmas Day for an extra fee. “Amid the historic volume, the Postal Service continues to flex its network, including making sure the right equipment is available to sort, process and deliver a historic volume of mail and packages this holiday season,” said Frum, the USPS spokesperson. Unlike the private carriers, they will pick up and ship all packages and mail. However, through time and manpower, Cash believes the postal workers are starting to make a significant dent in the backlog of mail at the plant in western New York. The Postal Service also extended retail hours and the package delivery window in some locations, along with launching new equipment to streamline operations and extra vehicles to speed up deliveries, according to officials. The Postal Service processes nearly 500 million pieces of mail every day, and it annually handles more than 3 billion pieces in the week before Christmas alone. But it’s not just Philadelphia that’s dealing with the historic volume of packages. The USPS has grappled with these issues throughout the pandemic, but they’ve become what APWU New York president Jonathan Smith called “a perfect storm.”. And single-piece FCM — or the type of mail sent by everyday Americans, such as birthday cards and wedding invitations ― has been dropping since 1996. Keith Combs, APWU Detroit president, told CNN that Covid-19 is spreading in the plants there “like wildfire.”. A USPS carrier delivers mail. A recent Suffolk University and Boston Globe poll of 500 Bay State residents found 61.4 percent said that’s how they intend to spend the December holidays, compared to 28.2 percent who said they plan to take in the festivities with individuals who live elsewhere, and 8 percent who said they will be alone. Cash says she’s worked for USPS for 22 years and has never seen anything like this. Even if private shipping companies like Amazon, UPS or FedEx handle a package, they frequently utilize the USPS to handle the “final mile” and actually deliver it to a customer. Unlike the private companies, the USPS delivers to every address in the US. As far as the mail rush goes, 76 percent of respondents confirmed they’re shopping primarily online for their gifts. “We’ve processed in the last couple of days more mail than we have in the last week,” she said. reports 3,750 new COVID-19 cases, 67 new deaths, Police: Boston man shot earlier this month has died, Skier buried in Mount Washington avalanche survives, Grizzly, 34, confirmed as Yellowstone region's known oldest, Biden attends Mass at DC church where he worshipped as VP, Ailing pope, reducing appearances, prays for homeless dead, Dr. Fauci says vaccine goal would cover 67 million, Pennsylvania lawmaker was key to Justice Dept. Want to save time and ship from home? FedEx and UPS have also reporting shipping delays as well. 7 facts.usps.com By the Numbers* 70.6 B — 2018 operating revenue, in dollars 146.4 B — number of mail pieces processed and delivered 47 — percentage of the world’s mail volume handled by the Postal Service 1.9 B — dollar amount paid every two weeks in salaries and bene˜ts 497,157** — number of career employees “This negative impact is compounded by the temporary employee shortage due to the COVID-19 surge, as well as ongoing capacity challenges with airlifts and trucking for moving this historic volume of mail.”. 5, including pregnant woman, fatally shot in Indianapolis, Sen. Warren says there are ‘lifetime consequences’ as the pandemic has derailed women’s careers, Source: Sarah Sanders running for Arkansas governor, Bipartisan group of lawmakers met with Biden officials to discuss stimulus, Son tipped off FBI about his father, who is charged in Capitol riot, Here's how you can own a pair of Bernie Sanders’ iconic mittens, Dr. Anthony Fauci on what working for Trump was really like, Biden to reinstate COVID travel rules, add South Africa, Mass. USPS in Syracuse handling historic volume of mail during Christmas delivery crunch Local News Posted: Dec 22, 2020 / 04:12 PM EST / Updated: Dec 22, 2020 / 05:14 PM EST He says there are so many new packages — upwards to 250,000 a day at the largest processing facility — that the USPS opened a fourth annex just to store them all. In comparison, there were around 8,000 on the daily quarantine list before Thanksgiving, he said. They would normally receive around 200 a day. Postal Service advised customers Monday that amid a “historic record of mail and package volume” they should get their shipments to the nearest mail box or post office as soon as possible. In an effort to clear the backlog, the union presidents and postal workers have all told CNN that USPS is utilizing as much overtime as humanly possible. Although the USPS has some machines that can sort packages, a significant portion of the packages fall into a “non-machineable” category, meaning they must be sorted by hand. ‘Unprecedented’ mail volume delays Christmas gifts. Please join elsewhere on Boston.com, –John Rucosky / The Tribune-Democrat via AP, File, White House begins talks with lawmakers on COVID-19 relief. We are accepting all volume that is presented to us which is adding to our challenges.”, In previous months, postal workers who spoke with CNN put the meteoric rise in package volume since the start of the pandemic into context by saying “every day is Christmas.”. The overloaded processing plant had no packages for them because they hadn’t been able to process them yet. Plus, UPS and FedEx have reportedly ended delivery service for certain retailers, which has also contributed to the build up of packages handled by the USPS, according to The Washington Post. Postal Services ( The union presidents said there were dozens of tractor trailers — fully loaded with unprocessed packages and mail — sitting outside the processing facilities and at loading bays. Contests & Promotions, © 2021, The Networks of Mid-Missouri Columbia, MO USA, Pizza buffet chain Cici’s files for bankruptcy, Europe threatens to restrict vaccine exports after AstraZeneca and Pfizer hit production problems, Stelter: Fox News is more anti-Democrat than pro-Trump, The GameStop saga is captivating Wall Street — for good reason. “The U.S. Both agencies measure their mail volume in pounds, not pieces. Dec. 16 will be the busiest day online for the USPS, with an estimated 8.5 million shoppers visiting its site for shipping packages. “UPS is running one of the most successful peak holiday shipping seasons ever,” UPS CEO Carol Tomé said in a statement. Fill out a short form or get tips to fix some of the most common issues right from your computer. USPS refused to release any statistics to CNN -- on mail volume or employee coronavirus quarantine rates -- but APWU National president Mark Dimondstein confirmed … In the Western region of New York, postal worker and local APWU president Lori Cash told CNN that mail processing has been significantly reduced because over 400 employees — the majority in mail processing — are out on quarantine. “Our entire Operations team, from collections, to processing to delivery, worked throughout this past weekend and continues to work around the clock to address the historic volume. Weekend operations were also expanded, with both commercial and residential pickup and delivery available on Saturdays.        Charts Trump wants back on Facebook. With more people hunkering down amid the coronavirus pandemic, the already busy and hectic season for online shopping and mailing brought on by the holidays is apparently — and understandably — even more so this year. Plus, you can schedule a USPS ® pickup from your home or office. On Twitter, UPS has also been informing customers they, too, “are experiencing delays due to holiday volume and the global pandemic.”, Breaking News “I’ve been in postal for 35 years, I’ve never seen what I’m seeing.”.        Daily #s      Efforts to clear the backlog, they say, are being undercut by rising number of Covid-19 cases and quarantined postal employees. The USPS says it has seen “temporary delays” in deliveries for a myriad of reasons brought on by this year’s unusual circumstances. Share. Inside, the floors and hallways are lined with packages. USPS refused to release any statistics to CNN — on mail volume or employee coronavirus quarantine rates — but APWU National president Mark Dimondstein confirmed to CNN that … We appreciate your patience. “There was no one to run the machines,” Cash said. This, too, affected the USPS stations where mail carriers pick up their mail for the day, Cash and Combs said. She said the region has about 6,000 employees. “It’s not a perfect storm, it’s a perfect mess,” Scott Adams, postal worker and Portland, Maine local APWU president, told CNN of the double gut punch from Covid-19 and historic package volume. Only 15 percent indicated they will mostly depend on brick-and-mortar retail for providing some holiday cheer. Cash said on top of all their normal USPS mail and packages, FedEx is dropping off over 800 packages a day at the mail carrier station in western New York. “[The Detroit processing facilities] are gridlocked; they can’t take any more packages at this point,” Combs said. According to Cash, union members said mail had to be diverted from Philadelphia to their already overwhelmed processing facilities in western New York. “We thank our customers for their continued support, and we are committed to making sure gifts and cards are delivered on time to celebrate the holidays,” Kristin Seaver, chief retail and delivery officer of the Postal Service, said in a statement. When there’s a massive influx of packages in the mail stream, it can take an substantial number of USPS employees to process it. The utter obliteration of first-class mail service standards occurred in December, during the Christmas season when USPS had large volumes of packages to deliver. USPS refused to release any statistics to CNN — on mail volume or employee coronavirus quarantine rates — but APWU National president Mark Dimondstein confirmed to CNN that … First-Class Mail Volume Since 1926 (Number of Pieces Mailed, to the Nearest Million) An Act of February 28, 1925, authorized the Postmaster General to account annually for revenues and costs associated with different types of mail; annual analyses, with detailed estimates of mail volume… The extra strain has led the USPS to “enhance” package tracking with expanded technology, and seasonal employees are hired “when and where needed,” according to a press release. The latest COVID-19 surge has left the Postal Service with an employee shortage, and capacity problems on airplanes and trucks because of the number of letters and parcels is creating even more challenges, officials say. Combs described similar conditions at the George W. Young processing and distribution facility in Detroit. Yes, First-Class Mail (FCM) volume has been in decline for several years. Postal workers and union presidents say small backlogs and delays aren’t uncommon during the holiday season. Those changes have since been reversed, but DeJoy has signaled they could return in 2021. A dramatic increase in positive Covid-19 cases — and employees quarantining because of exposure to the virus — is significantly limiting the processing power of USPS to move the historic amount of packages. From 2009-2012, total mail volume declined more than 10 percent annually, although since 2013, the average rate of decline has slowed to less than 6 percent. All this is translating to significant disruptions in mail delivery and Americans not receiving their packages, or mail. FILE - A U.S. postal worker delivers packages, boxes and letters Tuesday, Dec. 22, 2020, along her route in the Hyde Park neighborhood of Chicago, just three days before Christmas. Postal Service, similar to the broader shipping sector, continues to face near-term pressure on service performance across categories as it manages through a historic record of holiday volume this season,” USPS spokesperson Kim Frum told CNN in a statement. Because of the pandemic, many families are shipping presents to family and friends for the holidays instead of traveling.        Map scheme, 2 in 5 Americans live where COVID-19 strains hospital ICUs, New Hampshire State Police changes policy on arm tattoos, Mass. Union presidents and postal workers across the US — in Illinois, Michigan, California, Florida, Maine and New York — say they, too, are seeing record volumes of packages and backlogs. WASHINGTON, DC — In an extraordinary year of unprecedented challenges given the COVID-19 pandemic and a historic record of mail and package volume this holiday season, the Postal Service encourages customers to send their holiday gifts and cards as soon as possible. There are so many packages clogging the processing and distribution facility in Philadelphia, one of the biggest in the US, Casselli said it’s become unsafe to work there. APWU Los Angeles president Dominic Davis says the USPS international service center in Los Angeles doesn’t have enough workers available to quickly clear the mail that’s piled up to the doors. USPS refused to release any statistics to CNN -- on mail volume or employee coronavirus quarantine rates -- but APWU National president Mark Dimondstein confirmed … But it’s just going to take time. “We would go a couple of days with very little mail,” Cash said. Enable breaking news notifications straight to your internet browser. Coronavirus        Boston Helps. By MICHAEL LIEDTKE December 25, 2020 GMT. Local and state officials have urged residents to celebrate the holidays only with those within their household as transmission of COVID-19 has hiked up again in recent weeks — and it appears that’s what many in Massachusetts plan to do. Help, Order Christmas dinner from these local restaurants for an at-home feast, This Massachusetts house’s Christmas lights display is so good it’s causing traffic problems, Here’s what more than 1,500 readers picked as the best — and worst — Christmas TV specials. 1. While the postal system grapples with the logistical problems, Americans are — once again — facing delays in deliveries. Here’s how the USPS and UPS are handling the ‘historic’ volume of mail during the holidays . Health Connector extends open enrollment until March 23, US police weigh officer discipline after rally, Capitol riot, Massachusetts National Guard members return home after Biden inaugural, As president, Trump made 30,573 false claims, Numerous Capitol Police officers, National Guard troops who responded to riot test positive for coronavirus, Gardner police investigating threatening, racist e-mails sent to students, Trump jumps into a divisive battle over the Republican Party - with a threat to start a 'MAGA Party', Uber, after buying Postmates, lays off more than 180 employees, Springfield teen charged with gun possession for a 2nd time, FBI: Texan charged in Capitol riot tweeted 'Assassinate AOC', Site “Record high volumes of e-commerce orders, COVID 19 closures and weather events may cause delivery delays,” a banner reads on FedEx’s website. Severe Weather But right now, it’s also compounding the backlogs. This star-studded jury might let him. At UPS, the shipping and delivery company said last week its network was “running smoothly” through the first two weeks of December. Find the best way to get help and connect with USPS ®. The busiest period for the USPS will be the two weeks before Christmas, with heavy volume expected to start Dec. 9 and reaching its peak during the week of Dec. 16. In the week before Christmas, for example, the USPS processes and delivers 2.5 billion pieces of first-class mail, or about 500 million cards and letters a day, not to mention packages. The service says this week, through Dec. 21, is predicted to be the busiest for the system. The U.S. This discussion has ended. UPS has brought on approximately 100,000 seasonal employees to assist in the rush, compounding on 39,000 permanent, new employees the company hired between April and June. Now that it is the holiday season, that package volume has reached new heights — USPS says a record — because more people are shopping online. 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